Significant Online Failure Impacts Many Online Platforms and Mobile Apps

A widespread online disruption has affected numerous sites and mobile apps globally, and users noting issues accessing the internet after problems at the web hosting system.

The affected apps encompass Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with multiple Amazon-managed operations like its main retail platform and the Ring device manufacturer.

Across the United Kingdom, Lloyds bank was impacted along with its subsidiaries Halifax and Bank of Scotland, while there were also reports of problems accessing the HMRC website on that morning. Also in the UK, several Ring device owners used online platforms to state their security devices were failing.

In the UK alone, notifications of disruptions on individual applications ran into the many thousands for each platform.

Officials confirmed that the issue originated in the east coast of the United States at Amazon Web Services, a unit that provides vital online backbone for numerous firms, who utilize resources on AWS infrastructure. The cloud platform is the most extensive online services platform.

Just after late night (PDT) in the America (8 in the morning BST), the company announced “increased error rates and latencies” for AWS services in a zone on the east coast of the US. The ripple effect was seen to affect platforms globally, and the outage tracking website reporting outages with the same sites in various regions.

The monitoring service Thousand Eyes, a tool that tracks online failures, additionally noted a rise in problems on Monday morning, with many of them situated in Virginia, the region of the eastern US data center where the company stated the outage began.